Long Term Storage

Moving made easy! Completely satisfied with our service from Hero Moving Hawaii. From the very beginning scheduling with them was a breeze as we had a few delays prepping ourselves to move. The owner Gabriel was more than accommodating to reschedule with us not once but twice. On the day... read moreMoving made easy! Completely satisfied with our service from Hero Moving Hawaii. From the very beginning scheduling with them was a breeze as we had a few delays prepping ourselves to move. The owner Gabriel was more than accommodating to reschedule with us not once but twice. On the day of the move they arrived right on time and ready to go, and let me tell you these guys are hammers! I have a 250 lb custom wood headboard for my bed that they wrapped carefully and moved with ease. When we reached the drop off location, Gabriel had sent two more workers free of charge to help the delivery go extra smooth, this is customer service at its finest! If I ever move again, I'll 100% be calling the big guns at Hero Moving. Thank you for making a usually stressful experience, easy and painless. read less

We had to load up a 3 bedroom townhouse into a PODS container. The team from Hero Moving were great! My wife was overjoyed and amazed at how they packed all of our furniture, kitchen dishes/pans, and decor all perfectly into the container without wasting a single inch. Eduardo was... read moreWe had to load up a 3 bedroom townhouse into a PODS container. The team from Hero Moving were great! My wife was overjoyed and amazed at how they packed all of our furniture, kitchen dishes/pans, and decor all perfectly into the container without wasting a single inch. Eduardo was on time and brought Matheus with him. They were phenomenal. Moses was a huge help too. My family is grateful at how hard they worked to take care of us!! Thank you! read less

What an awesome team! Marcel and Eduardo are hard working, polite and accommodating. They were very careful with our items and were willing to move things around the way we wanted. We are 100% satisfied with their service and recommend them for any move Big and small! Thank you Marcel... read moreWhat an awesome team! Marcel and Eduardo are hard working, polite and accommodating. They were very careful with our items and were willing to move things around the way we wanted. We are 100% satisfied with their service and recommend them for any move Big and small! Thank you Marcel and Eduardo for the EXCELLENT Service! read less

This company is the epitome of over promise and under deliver. If you want your things delivered but don't care when or in what condition you receive them, then this is the company for you.
This company:
1) Charged me for packing supplies I never received
2) Damaged my items by carelessly "packing"... read moreThis company is the epitome of over promise and under deliver. If you want your things delivered but don't care when or in what condition you receive them, then this is the company for you.
This company:
1) Charged me for packing supplies I never received
2) Damaged my items by carelessly "packing" them in the shipping container without strapping anything down
3) Lost a couple of my items
4) Delivered my things over 3 weeks late
5) Tricked me into paying the last installment before I even received anything
and still feels they are not at fault.
I dealt mainly with the company's owner Gabe and all he had were excuses. Not once did he reach out to me first to notify me of the many delays we experienced. I had to contact him AND coordinate with the shipping company (Young Brothers) to get my things. I thought I hired a moving company to lessen the stress I would experience with this move but apparently, I paid for the exact opposite.
*Side note, save or print a copy of all your documents as you receive them should you still decide to hire them. Once Gabe was aware that I disputed my charges, he removed the copies of my original signed contracts and left only edited versions since he uses an online system. All of the contract and estimate links that were emailed to me show false information in an attempt to make himself look better. read less

We were very happy with the three young men that came to move us out/in. They have so much energy and were quick. Thank you Hero Moving!!!Top notch guys!!!! Professional, Efficient, Polite, and man, they were strong!!! Never a complaint! Would definitely use them again.

Our Home Restoration Project required a Pack Out, Storage and Pack In to facilitate the process. It was a difficult 10-month long job and plenty of headaches. Hero Moving came through for us at a time when most businesses are in so much turmoil due to the Covid Pandemic. We... read moreOur Home Restoration Project required a Pack Out, Storage and Pack In to facilitate the process. It was a difficult 10-month long job and plenty of headaches. Hero Moving came through for us at a time when most businesses are in so much turmoil due to the Covid Pandemic. We did have some issues, but Gabriel stepped in and got everything straightened out and we were made whole in a matter of days. It is this type of dedication to customers that distinguishes a mediocre company from a truly genuine, caring company. We are glad and fortunate to have Hero Moving taking care of our needs. They are friendly, professional, and dedicated to serving their customer with 5 Star Service. Thank you to Gabriel and his Team for their help and support. We highly recommend them to anyone in need of moving and storage services on Oahu. read less

FROM HERO...TO ZERO!
We held high hopes for the best in choosing HERO moving company for our household move from Honolulu to Kona Hawaii.
Pros:- Offered the best (initial) price among all shippers. Great sales pitch.
Cons:
Confusing information provided regarding estimate, shipping/arrival schedule, and insurance.
Breakage of household items during packing.
Damage to NEW... read moreFROM HERO...TO ZERO!
We held high hopes for the best in choosing HERO moving company for our household move from Honolulu to Kona Hawaii.
Pros:- Offered the best (initial) price among all shippers. Great sales pitch.
Cons:
Confusing information provided regarding estimate, shipping/arrival schedule, and insurance.
Breakage of household items during packing.
Damage to NEW wood floors during packing.
Poor packing.
Damage to $10,000 Tempur-pedic mattress by movers kicking and abusing mattress to fit into a full transport truck.
Lack of communication
Poor information regarding shipping insurance eventually resulting in no coverage for breakage.
Damage of $5000 table upon arrival at new location
Breakage of expensive antique furniture upon arrival at receiving location.
Home damage to carpets and walls at new location while un packing.
Poor communication of unskilled contract workers at new location.
Lack of communication to resolve damage issues.
In the end costs exceeded price of the most expensive shipper.
WE WOULD NOT RECOMMEND THIS MOVING COMPANY!! VERY DISAPPOINTED! read less

i do not recommend this unless you want to get ripped off so bad! gabe has no heart! we paid $2100! they will mess up the military families!!!

Wow, Life Savers!! The best decision was to hire these guys!! I had a short amount of time to move my business and they KILLED IT! In Two Days!! Every move has a different time frame and distance to go, but gosh they really handled everything for us! It... read moreWow, Life Savers!! The best decision was to hire these guys!! I had a short amount of time to move my business and they KILLED IT! In Two Days!! Every move has a different time frame and distance to go, but gosh they really handled everything for us! It would have taken my sister an I a month to do by ourselves. The team work made the dream work and I saved soo much energy and time hiring them. They left us with a feeling of accomplishment and satisfaction. I could dust my hands off early and say we did it!! ‍‍ read less

I moved two houses into one far location. The three guys were amazing! Not only did they go above and beyond to put my bed and the tv together they were top of the notch professional. I have done 2 overseas moves and 3 other military moves and hands down... read moreI moved two houses into one far location. The three guys were amazing! Not only did they go above and beyond to put my bed and the tv together they were top of the notch professional. I have done 2 overseas moves and 3 other military moves and hands down the best service. read less

This is the second time I've used Hero Moving Hawaii for business moves. The first time was to ship Medical equipment and furnishings for our new location in Hilo. These guys did a great job! Super professional, hard working and we're great at communicating. This time I'm using them to... read moreThis is the second time I've used Hero Moving Hawaii for business moves. The first time was to ship Medical equipment and furnishings for our new location in Hilo. These guys did a great job! Super professional, hard working and we're great at communicating. This time I'm using them to move furnishings from a furniture warehouse to a home and let me tell you..... These young men work their butts off! No fooling around and running the clock. They got straight to work and were in and out.

I totally recommend Hero Moving Hawaii!!! I'm sure this isn't the last time I'll be doing business with them. read less

What a life saver, the original moving company we had coordinated with decided to not return my call. We then went online and requested for a mover and thankfully we got a fast response from business owner Gabriel. The price was surprisingly cheaper than other moving companies. The guys were... read moreWhat a life saver, the original moving company we had coordinated with decided to not return my call. We then went online and requested for a mover and thankfully we got a fast response from business owner Gabriel. The price was surprisingly cheaper than other moving companies. The guys were fast and efficient, especially having to carry furniture down two flights of stairs and then up another flight of stairs. I would definitely use them again and recommend them to anyone looking for a moving company with great low prices. read less

Gabriel and team provided prompt professional service to move me from the west side closer to town. The price was fair and reasonable. I highly recommend Hero moving for your big or small jobs. Willing to help with placement and getting other furniture out of the way. Just like having... read moreGabriel and team provided prompt professional service to move me from the west side closer to town. The price was fair and reasonable. I highly recommend Hero moving for your big or small jobs. Willing to help with placement and getting other furniture out of the way. Just like having family or friends help you move. Thanks Gabriel. I really appreciate you taking the stress out of my move. read less

We hired Hero moving to disassemble 2 sets of IKEA Pax wardrobes and move them into a new home to reassemble. Gabe is super professional and courteous and sent 3 of his crew to help out with this. At such short notice, this was all done same day... read moreWe hired Hero moving to disassemble 2 sets of IKEA Pax wardrobes and move them into a new home to reassemble. Gabe is super professional and courteous and sent 3 of his crew to help out with this. At such short notice, this was all done same day and only took a couple of hours to complete the job! Highly recommended and will keep in mind for my future moves since we move a lot.

Thank you Gabe and team! read less

These are my go to guys on Oahu, as a business owner I rely on Hero moving to take care of our customers on Oahu, even when a curveball is thrown their way I've been super grateful they've got their heads screwed on right and can handle it. They've always... read moreThese are my go to guys on Oahu, as a business owner I rely on Hero moving to take care of our customers on Oahu, even when a curveball is thrown their way I've been super grateful they've got their heads screwed on right and can handle it. They've always taken care of our customers and I've never received a complaint. Thank you Hero moving! read less

I needed the peace of mind to get moved. Sometimes a hero needs a hero. Thanks to these guys I was packed, moved out of one high rise and into another in under 4 hours. I can't tell you how thankful I am.

Professional, prompt, quiet, prepared.

Mahalo
Joshua

gabe and the crew are professional, on time and the quickest movers in town.
they help me unload a container full of merchandise and set up a new store.
they wore flexible as the work was after normal business hours!
i highly recommend!

I found Hero Moving at the last minute because the company I normally use was booked on the day I needed them. Well, I am happy to say I have found my new go-to moving company. Gabe was in constant communication throughout the whole process. He promised good service, and... read moreI found Hero Moving at the last minute because the company I normally use was booked on the day I needed them. Well, I am happy to say I have found my new go-to moving company. Gabe was in constant communication throughout the whole process. He promised good service, and his team delivered. They were on time, polite, friendly, worked fast, and worked hard. They were also more reasonably priced than others in the area. I HIGHLY recommend using Hero Moving Company. They definitely exceeded my expectations. read less

My husband and I used Hero Moving to move our apartment to our new home. Gabe & the team did an excellent job! They arrived on time, properly protected our items and were quick, efficient, clean and very polite. The Hero team made this stressful experience super easy & their... read moreMy husband and I used Hero Moving to move our apartment to our new home. Gabe & the team did an excellent job! They arrived on time, properly protected our items and were quick, efficient, clean and very polite. The Hero team made this stressful experience super easy & their pricing was affordable. I highly recommend Hero Moving for your next move. read less

needed a last minute move after another company “called in sick” so called hero moving

gabriel and the team came on time, do a clean safe and fast work!
i’m very happy with the service they gave me!
will use their services again and recommend to anyone

I highly recommend the Hero moving and storage company!
Great customer service, good price and very good job over all!. Definitely professionals in what they do!
Big Mahalo for your service!

I had a great experience with Hero moving. They exceeded my expectation by far. The crew helped me package all my items and they were delivered in excellent condition. Gabriel the owner was very attentive and explained every step of the process. I highly recommend this company.

Unbelievable service! Gabe, Alex and Matt were incredibly professional, hardworking, and prompt. They really made my moving experience easy and stress free. What a great team! The owner of the company emailed me after the move to see how my move was. Great hands on ownership! Dispatch was very accommodating, friendly, and... read moreGabe, Alex and Matt were incredibly professional, hardworking, and prompt. They really made my moving experience easy and stress free. What a great team! The owner of the company emailed me after the move to see how my move was. Great hands on ownership! Dispatch was very accommodating, friendly, and on point. Hero Moving is the ONLY place you should book your move with!. read less

Local Move This is the best moving experience i have ever had. Gabe, Ruben and Alex came to pick up my stuff right on time and In 45 minutes my whole home was empty! I couldn't believe how fast they were. The gentlemen were so nice and helpful!!! Thank you Hero... read moreThis is the best moving experience i have ever had. Gabe, Ruben and Alex came to pick up my stuff right on time and In 45 minutes my whole home was empty! I couldn't believe how fast they were. The gentlemen were so nice and helpful!!! Thank you Hero Moving for making moving to easy!!!! I know who to go to for the next move!!!! read less

40 ft container load to CA The crew with Hero Moving were very careful with my furniture, wrapped and packed every single item before it was loaded into the container. Ruben, Alex and Matt ran up and down the stairs at least 100 times each and did it with a smile. These guys are great!

Local Move I had a great experience with Hero moving. They exceeded my expectation by far. The crew helped me package all my items and they were delivered in excellent condition. Gabriel the owner was very attentive and explained every step of the process. I highly recommend this company.

20 ft container unload We used Hero Moving to help us unload our Matson shipping container from the mainland into our new Kailua townhouse. These guys are amazing! Their service was efficient, professional, courteous, and very friendly. We had some difficult challenges because the container was packed so full, but they managed to get... read moreWe used Hero Moving to help us unload our Matson shipping container from the mainland into our new Kailua townhouse. These guys are amazing! Their service was efficient, professional, courteous, and very friendly. We had some difficult challenges because the container was packed so full, but they managed to get everything out with Grace. They work well as a team and coordinated the move to be as smooth as possible. We highly recommend them for any island move!!! read less